Returns & Exchanges

At Prescription Swimming, we want to ensure you have perfect vision in the water. We offer a 30-day return policy for all non-custom eyewear and equipment in its original, unused condition.

1

Initiate Your Request

Log in to your account and visit the 'Order History' section to select the items you wish to return and obtain a Return Merchandise Authorization (RMA) number.

2

Pack Your Gear

Securely place your swimming goggles or accessories in their original protective casing and packaging to prevent scratches or damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location, ensuring you keep a copy of the tracking number.

4

Receive Your Refund

Once our quality control team inspects the lenses and seals, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing